Privacy Policy

1. Information We Collect

We collect information that is reasonably necessary to operate our website, process orders, provide customer support, and improve your shopping experience. The information we collect may depend on how you interact with Auraapparellab.

Information You Provide

• Name and contact information.
• Billing and shipping address.
• Email address and other communication details.
• Order and purchase information.
• Information you provide when contacting customer support.
• Information submitted through forms or other website features.

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically. This may include your IP address, browser type, device information, operating system, referring pages, pages viewed, approximate activity times, and general website usage information.

2. How We Use Your Information

Auraapparellab uses collected information for legitimate business and operational purposes, including:

• Processing and fulfilling orders.
• Confirming purchases and providing order-related communications.
• Arranging shipping and delivery.
• Responding to questions, requests, returns, and customer support inquiries.
• Processing refunds and other order adjustments.
• Maintaining and improving website functionality.
• Detecting, investigating, and preventing fraudulent or unauthorized activity.
• Protecting the security and integrity of our website and services.
• Complying with applicable legal and regulatory obligations.

We use personal information only for purposes that are reasonably connected to our business operations or otherwise permitted by applicable law.

3. Order and Transaction Information

When you place an order, we need certain information to complete the transaction and deliver your products. This may include your name, email address, billing information, shipping address, order details, and other information necessary to fulfill your purchase.

Payment transactions are processed through PayPal. Payment information may be handled directly by PayPal according to its own privacy and security practices. Auraapparellab does not need to store your complete PayPal account credentials or payment authentication information on our website.

4. Shipping Information

To fulfill and deliver your order, relevant shipping information may be provided to delivery service providers. This information may include your name, shipping address, contact information, order reference, and package details.

Our standard delivery services may include USPS, UPS, and FedEx. Information shared with shipping providers is limited to what is reasonably necessary to deliver your order and provide shipment-related services.

5. Customer Support Communications

When you contact Auraapparellab, we may retain information contained in your communication so that we can respond to your request, investigate an order issue, process a return or refund, and maintain appropriate customer service records.

Customer support information is handled for legitimate business purposes and is not intentionally used for unrelated purposes.

6. Cookies and Similar Technologies

Our website may use cookies and similar technologies to support essential website functions, remember certain preferences, understand website activity, and improve website performance.

Cookies may help the website recognize your browser, maintain shopping-related functionality, and provide a more consistent experience. Some cookies may be placed by service providers that support website functionality or analytics.

You can generally manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functions or features.

7. Information Sharing

Auraapparellab does not sell your personal information as part of its ordinary business operations. We may share information with selected third parties when necessary to operate the website, complete transactions, fulfill orders, or comply with legal requirements.

8. Legal Disclosures

We may disclose personal information when reasonably necessary to comply with a valid legal obligation, court order, governmental request, regulatory requirement, or legal process.

Information may also be disclosed when necessary to protect the rights, property, safety, or security of Auraapparellab, our customers, our website, or other individuals, or to investigate suspected fraud, abuse, or unauthorized activity.

9. Data Security

Auraapparellab takes reasonable administrative, technical, and organizational measures to help protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

No method of transmitting or storing information online can be guaranteed to be completely secure. For this reason, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted to or through our website.

10. Data Retention

We retain personal information for as long as reasonably necessary to provide our services, complete transactions, maintain business and transaction records, resolve disputes, enforce agreements, prevent fraud, and satisfy legal or accounting obligations.

The length of time information is retained may vary depending on the type of information and the reason it was collected.

11. Your Privacy Choices

Depending on applicable law, you may have certain rights or choices regarding your personal information. These may include the ability to request access to certain information, request correction of inaccurate information, request deletion where legally applicable, or ask questions about how your information is handled.

You may also choose not to provide certain information. However, some information is necessary to place an order, complete payment, arrange delivery, or respond to specific requests. If required information is not provided, certain website services may not be available.

12. Marketing Communications

If Auraapparellab provides promotional communications and you choose to receive them, you may unsubscribe from marketing messages by following the applicable unsubscribe instructions included in those communications.

Even if you opt out of promotional communications, we may continue sending transactional or service-related messages when necessary, such as order confirmations, shipping updates, return communications, or other information directly related to your purchases.

13. Children's Privacy

Auraapparellab does not knowingly seek to collect personal information directly from children where such collection is restricted by applicable law. Our website and services are intended for individuals who can legally use online shopping services under applicable requirements.

If you believe that a child has provided personal information to us in circumstances where it should not have been collected, please contact us so that the situation can be reviewed and appropriate action can be taken.

14. Third-Party Websites and Services

Our website may contain links, integrations, or services provided by third parties. These third-party services may have their own privacy policies and practices that are separate from Auraapparellab.

We are not responsible for the privacy practices, content, security, or policies of third-party websites or services. We recommend reviewing the privacy policy of any third-party service before providing personal information through it.

15. Changes to This Privacy Policy

Auraapparellab may update this Privacy Policy from time to time to reflect changes in our business practices, website functions, services, or applicable legal requirements.

When the policy is updated, the revised version will be posted on this page. Your continued use of the website after an updated Privacy Policy is posted means that you acknowledge the revised policy to the extent permitted by applicable law.

16. Contact Us

17. Privacy Summary

Auraapparellab collects information needed to operate our online store, process orders, arrange delivery, provide customer support, maintain website functionality, protect against unauthorized activity, and meet applicable legal obligations. We do not sell personal information as part of our ordinary business operations.

Personal information may be shared with payment providers, shipping carriers, technology providers, professional service providers, or authorities when reasonably necessary for legitimate business or legal purposes. We take reasonable measures to protect the information we handle and provide available privacy choices where required by applicable law.

For questions or privacy-related requests, please contact us at support@auraapparellab.com.